We can change almost anything you desire on any of our products from hand-drawn custom portraits to custom text/image canvases.

All portraits are available in any skin color/tone you give us. We'll match the person's skin color/tone to your chosen portrait, so any of our portraits will work with any skin color/tone.

Ordinary adjustments and revisions to the original photos that you send us such as any adjustment such as hair length, color, remove hats, glasses, add makeup, any adjustments to faces, color change to costumes, adjusting hair styles, removing/adding accessories, skin-tone adjustments, are all free because they are included by our unlimited revisions policy.

We allow (1) free photo change per person/pet included in your custom hand-drawn portrait. This is in addition to the original per person photo(s) you submitted. If WE request additional photos from you for any reason, then the original photo you submitted does not count against this number.

We also allow (1) free background/costume change per order. In case you decide you do not like the costume or background you originally chose, we will change to a different background/costume for free.

Major adjustments that require adding completely new items to a custom portrait such as changing people photos more than 1x (as mentioned above), changing backgrounds/costumes more than 1x (as mentioned above), adding full body pets/people, completely customized backgrounds, combining portraits, etc... may incur additional costs depending upon complexity of the customization because these requests require more time spent by our artists to complete the customization.

Please ask us and we will let you know if there is additional cost with the customization. If additional costs are required for your customization request, then we will always wait for your approval/payment before we implement the customization.

If you have questions, please email us at support@educofamily.com and we'll get back to you in 1 business day.